Shipping policy
Shipping is available to all governorates across Egypt through trusted and certified delivery partners.
Order Processing Time
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Orders are prepared within 24 to 48 hours before being handed over to the shipping company.
Estimated Delivery Time
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Cairo and Giza: 2–3 business days
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Other governorates: 3–5 business days depending on the area
Shipping Rates
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Shipping rates are calculated at checkout based on the selected governorate.
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Rates may vary during seasonal offers or special promotions.
Payment Methods
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Cash on delivery is available.
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Online payment is available through the payment methods listed on the store.
Order Confirmation
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Customers are contacted via phone or WhatsApp to confirm the order before shipping.
Potential Delays
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Minor delays may occur during peak periods such as holidays, seasons, or major sales.
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Customers will be notified immediately of any delay, and coordination will be made with both the customer and the shipping company to ensure the fastest possible delivery.
Failed Delivery
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In case of refusal to receive the order, additional shipping charges may be applied for resending.
Product Inspection Upon Delivery
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Please check the condition of the package before receiving it from the courier.
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If any issue is found, kindly contact us within 24 hours of receiving the order.
Nile Apiaries Product Guarantee
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If any damage occurs to the order during shipping, Nile Apiaries is committed to sending replacement items for the damaged products free of charge and without any additional shipping fees.
For any inquiries or assistance, please contact us through the following link: Contact us.